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Quality leadership

Quality politics At Pharmalat we are committed to providing medicines and food by ensuring the effectiveness and efficiency of the organization, customer satisfaction and compliance with the corresponding quality specifications, laws and regulations through the continuous improvement of our processes. Mission Develop and commercialize cutting-edge pharmaceutical and food products to meet the health needs of our population. View To be a model of pharmaceutical company, to expand to new countries and markets implementing quality systems supported by the talent of our collaborators to contribute to improve the quality of life of the population. Values
  • Teamwork
  • Leadership
  • Innovation
LEADERSHIP: The Laboratory and Drugstore Pharmalat Sociedad Anónima was audited from July 18 to 22, 2016, by the Department of Regulation and Control of Pharmaceutical and Related Products of the Ministry of Public Health and Social Assistance based on Ministerial Agreement No. 211.14 and Resolution No. 339 of the Council of Ministers of Economic Integration (Comieco -LXVII) dated April 25, 2014, Central American Technical Regulation RTCA 11.03.42: 07 Pharmaceutical Products. Medicines for Human Use. Good Manufacturing Practices for the Pharmaceutical Industry and its Verification Guide, certifying with the opinion No. 49-2016, that the laboratory complies with 90.1% of Critical Criteria, 90.1 of Higher Criteria and 100% of Minor Criteria, so that it certified that the establishment is authorized to manufacture non-penicillinic solid, liquid and semisolid pharmaceuticals. The purpose of the Technical Regulation is to establish the principles and guidelines of Good Manufacturing Practices that regulate the procedures involved in the manufacture of pharmaceutical products in order to ensure the efficacy, safety and quality of the medicines. This regulation applies to all pharmaceutical manufacturing laboratories in the Central American countries and corresponds to Report 32, prepared by the World Health Organization Exp. Committee. With this certification Pharmalat S.A, will ensure that all manufacturing operations are carried out in accordance with the Quality Standards, so that your medicines produce the desired therapeutic effects. The Mission of Pharmalat is to develop and commercialize state-of-the-art pharmaceuticals and foodstuffs to meet the health needs of our population by being a Pharmaceutical company model, in order to expand to countries and markets with a Quality System established by the Pharmaceutical Industry. ISO 9001: 2008 standard certification Pharmalat Corporation in the year two thousand thirteen begins its preparation to apply to the certification of the Quality Management System with the ISO 9001: 2008 standard with the certifying body SGS with the objective of international standardization of our processes based on said standard, which makes us make a difference before the competition and open new marketing frontiers, conducting training for staff training and improving the labor competencies in the following aspects:
  1. Internal Audit Training ISO 9001: 2008.
  2. Steps not to lose the step (closing corrective actions for middle managers and Process Directors).
  3. Effective Management (that Process Directors can present their metrics to top management).
On Tuesday, April 28, the phase 1 of the ISO 9001-2008 certification audit (documentation) was carried out by external auditors on: Ing. Brahim Andrade and Ing. Benjamin Orellana. Subsequently from 26 to 28 of the present, the second phase of Quality Management Audit was carried out, approving the same certification satisfactorily. On July 17, the certificate was issued, which accredits us to comply with the ISO 9001: 2008 standard of our Quality Management System, which was awarded to Héctor René Paredes Solares, General Manager of Corporación Pharmalat.